services

Outsource

Every company can reap gigantic benefits through outsourcing.

Outsourcing can change the manner by which companies do business - through people, processes and technology. Whether B2B or B2C, whether SMEs or large diversified companies or small home offices, every company can leverage the clout of outsourcing for business revolution.

  We can offer you major expenditure savings, dexterity, and greater customer satisfaction. By outsourcing your software development needs, you can continue to focus on your core competencies and rely on us to manage critical, non-core processes for you. We listen, understand your requirements and add value such that we give you solutions that work the way you want it to!

  No surprises there; that's just the way we work.

Project methodology

1. Contract Signing
CUSTOMER will sign a contract with Fulcrum in acceptance to the terms stated in the proposal. After signing of the contract, CUSTOMER will raise an official Purchase Order in favor of Fulcrum.

2.Specification Freezing
The User Requirement Specifications will be thoroughly discussed with CUSTOMER and will be signed off by CUSTOMER. The signing of the URS will freeze the requirements there onwards and will signal on the customization work.

3. Customization
Fulcrum will customize the software as per the signed off specifications at its premises.

4. Customer Acceptance Test
The software before shipping to CUSTOMER will be tested at Fulcrum. The software would be tested for the compliance of all the functions as specified in the URS.

5. Installation & Training
Once the CUSTOMER is ready the software installation process will start. Fulcrum consultants will assist the CUSTOMER over the internet using tools for installation. A full-fledged training manual of the software will be provided.

6. System Hand-over
Once, the installation of SOFTWARE is completed, the Project Completion Report will be signed by the CUSTOMER representative. This marks the successful installation and the project is signed off.

Project management and communication

. Online Daily Activity Monitor (24/7), Skype, Instant Messenger, Telephone.
. We encourage our customers to get involved at all stages of the project life cycle.
. We expect that our customer will delegate a knowledgeable resource to champion the project who would be the one-point-contact liasoning with our project manager who would be our one-point-contact.
. During the project development life cycle, our team would coordinate with the client by email, chat and by telephone when required.
Change control mechanism: Our Change Management process ensures that each change introduced to the project environment is appropriately defined, evaluated and approved prior to implementation.
. Schedules: Prior to the commencement of the project, we will provide timelines and milestones for the project, which would be mutually agreed upon.
. Escalation: Prior to the commencement of the project we will establish and provide details of escalation points and procedures for the project.

Application development tools

. In-house developed RAD Tools, Visual Studio .NET, C, C#, VB, PowerBuilder, PHP, J2EE, ASP, Macromedia Dream weaver.

Platforms: ASP.NET, Java

RDBMS: MS SQL, Oracle, Firebird, MySQL, Sybase, MS Access

Application Servers: IIS, Tomcat, Apache, Aspwebservers

Visual Tools: Macromedia Fireworks MX 2004, Macromedia Flash MX 2004, Adobe Photoshop 8.0, Adobe Illustrator

Scripting: HTML, VB Script, Java Script, XML, JSP, ASP